These Terms of Service ("Terms") govern your access to and use of DataFlow AI's services, including our website, platform, and related applications (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
1. Acceptance and Modification of Terms
By creating an account, accessing our platform, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Services.
- These Terms constitute a legally binding agreement between you and DataFlow AI
- We reserve the right to modify these Terms at any time with reasonable notice
- Material changes will be communicated via email or platform notification
- Continued use of Services after changes constitutes acceptance
- You may terminate your account if you disagree with modified Terms
- Previous versions of Terms remain available for reference
- Modifications take effect on the date specified in the updated Terms
- We will maintain records of all Terms modifications
- Legal review processes guide Terms modifications
- User feedback may be considered in Terms updates
- Translation updates will be provided for non-English versions
2. Description of Services
DataFlow AI provides an AI-powered platform for data organization, analysis, and knowledge management:
Core Services
- Multiformat data ingestion and processing capabilities
- AI-powered data structuring and organization algorithms
- Research-focused analytics and insight generation tools
- Unified knowledge layer creation and management
- Schema-agnostic indexing and search functionality
- Contextual query synthesis and response generation
- Data visualization and reporting features
- Collaborative workspace and sharing capabilities
- API access for third-party integrations
- Data export and backup functionality
- Security and access control features
- Performance monitoring and analytics
Additional Features
- Custom data pipeline configuration and automation
- Team management and collaboration tools
- Advanced security and compliance features
- Professional services and consulting support
- Training and educational resources
- Community forums and user support
- Beta and experimental feature access
- Mobile and desktop application access
- Integration marketplace and third-party connectors
- Custom reporting and dashboard creation
- Workflow automation and scheduling
- Data governance and lineage tracking
3. User Accounts and Eligibility
To access certain features of our Services, you must create and maintain a user account:
Account Requirements
- You must be at least 18 years old or the age of majority in your jurisdiction
- You must provide accurate, current, and complete registration information
- You must maintain and promptly update your account information
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized use of your account
- You must use a valid email address for account verification
- You must comply with password security requirements
- You must enable two-factor authentication when required
- You must provide accurate billing information for paid services
- You must comply with export control and sanctions laws
- You must not create accounts using automated means
Account Responsibilities
- You are solely responsible for all activities that occur under your account
- You must not share your account credentials with third parties
- You must use strong passwords and enable security features when available
- You must comply with all applicable laws and regulations
- You must not create multiple accounts to circumvent restrictions
- You must monitor your account for unauthorized access
- You must report security incidents promptly
- You must maintain current contact information
- You must comply with usage limits and fair use policies
- You must respect other users' rights and privacy
- You must not impersonate others or provide false information
- You must comply with community guidelines and codes of conduct
4. Acceptable Use Policy
You agree to use our Services only for lawful purposes and in accordance with these Terms:
Prohibited Activities
- Uploading or processing illegal, harmful, threatening, or malicious content
- Violating any applicable local, state, national, or international laws
- Infringing on intellectual property rights of DataFlow AI or third parties
- Attempting to gain unauthorized access to our systems or other users' accounts
- Interfering with or disrupting the integrity or performance of our Services
- Using our Services for competitive intelligence or reverse engineering
- Transmitting viruses, malware, or other harmful computer code
- Engaging in any form of harassment, abuse, or discriminatory behavior
- Conducting unauthorized security testing or vulnerability scanning
- Scraping or automated data collection without permission
- Reselling or redistributing our Services without authorization
- Using Services for cryptocurrency mining or similar resource-intensive activities
Content Standards
- All uploaded content must comply with applicable laws and regulations
- You must have proper rights and permissions for all data you process
- Content must not violate privacy rights of individuals
- You must not upload content containing personal data without proper consent
- Content must not contain confidential information of third parties without authorization
- Content must not include hate speech, discriminatory, or offensive material
- Content must not contain false or misleading information
- Content must not violate export control or sanctions regulations
- Content must not include spam or unsolicited commercial communications
- Content must respect intellectual property rights and fair use principles
- Content must not contain sexually explicit or inappropriate material
- Content must comply with industry-specific regulations where applicable
5. Data Ownership and Licensing
You retain ownership of all data, content, and materials you upload to our platform:
Your Data Rights
- You retain all ownership rights to your original data and content
- You can export your data at any time in standard formats
- You control access permissions and sharing settings for your data
- You may delete your data subject to legal retention requirements
- You maintain responsibility for data accuracy and completeness
- You control data processing preferences and consent settings
- You can request data portability to other platforms
- You maintain rights to derivative works created from your data
- You control collaboration and sharing permissions
- You retain rights to any insights generated from your data
License to DataFlow AI
By uploading data to our platform, you grant us a limited license to:
- Process, analyze, and organize your data to provide the requested Services
- Store your data securely on our systems and create necessary backups
- Generate insights, summaries, and analytical outputs based on your data
- Use aggregated, anonymized data for service improvement and research
- Share your data with authorized team members and collaborators as directed
- Perform data processing operations necessary for service delivery
- Create metadata and indexing information for search and organization
- Implement security measures and access controls for data protection
- Provide technical support and troubleshooting assistance
- Comply with legal obligations and regulatory requirements
- Migrate data between systems for service improvements
- Create anonymized datasets for machine learning model training
6. Service Availability and Performance
We strive to provide reliable and high-performance Services, but cannot provide absolute availability:
Service Levels
- We target 99.9% uptime for our core platform services
- Scheduled maintenance will be announced in advance when possible
- Emergency maintenance may be performed without prior notice
- Service level agreements (SLAs) are available for enterprise customers
- Performance metrics are monitored and reported regularly
- Redundancy and failover systems help maintain availability
- Load balancing and scaling help manage traffic spikes
- Regular backups protect against data loss
- Disaster recovery procedures are tested and maintained
- Third-party dependencies may affect service availability
- Geographic distribution helps ensure global accessibility
Service Modifications
- We may modify, suspend, or discontinue Services with reasonable notice
- New features may be added or existing features may be changed
- We may implement usage limits to maintain fair access for all users
- Beta features may be provided without warranties or service level commitments
- API changes will be communicated through appropriate channels
- Deprecated features will have reasonable sunset periods
- Migration tools may be provided for significant changes
- User feedback is considered in service modification decisions
- Security updates may be implemented without advance notice
- Compliance requirements may necessitate service changes
- Technology improvements may require service modifications
- Third-party integrations may be added or removed as needed
7. Subscription Plans and Payment Terms
Our Services are offered through various subscription plans with different features and usage limits:
Billing and Payment
- Subscription fees are charged in advance on a monthly or annual basis
- All fees are non-refundable except as expressly stated in our refund policy
- You authorize us to charge your designated payment method for all fees
- You are responsible for providing current and accurate billing information
- Late payments may result in service suspension or termination
- Payment processing is handled by secure third-party providers
- Automatic renewal applies unless cancelled before the renewal date
- Prorated charges may apply for mid-cycle plan changes
- Usage overages may result in additional charges
- Payment disputes must be raised within 60 days of billing
- Failed payments may result in account suspension
- Payment method updates can be made through your account settings
Price Changes
- We may change subscription prices with 30 days' advance notice
- Price changes will take effect at your next billing cycle
- You may cancel your subscription before price changes take effect
- Existing annual subscriptions will honor the original price until renewal
- Grandfathered pricing may be available for long-term customers
- Price changes will be communicated via email and platform notifications
- Educational and non-profit discounts may be available
- Volume discounts may be offered for enterprise customers
- Promotional pricing may have specific terms and conditions
- Currency fluctuations may affect international pricing
- Market conditions may influence pricing decisions
Taxes and Fees
- You are responsible for all applicable taxes, duties, and government fees
- Prices are exclusive of taxes unless otherwise stated
- We may collect and remit taxes as required by applicable law
- Additional fees may apply for premium features or professional services
- Payment processing fees may be passed through to customers
- International transaction fees may apply for cross-border payments
- Tax exemption certificates may be accepted where applicable
- VAT and GST will be charged according to local regulations
- Tax rates may change based on your location or tax law updates
- Detailed tax information is available in your billing statements
- Tax compliance is maintained according to applicable jurisdictions
8. Intellectual Property Rights
Our Services and underlying technology are protected by intellectual property laws:
DataFlow AI Property
- All software, algorithms, and AI models are proprietary to DataFlow AI
- Our trademarks, logos, and brand elements are protected intellectual property
- Documentation, user interfaces, and platform design are owned by DataFlow AI
- You may not copy, modify, distribute, or reverse engineer our technology
- Patents and patent applications protect our innovations
- Trade secrets and confidential information are protected
- Open source components are used under appropriate licenses
- Third-party intellectual property is used with proper authorization
- Derivative works based on our platform remain our property
- Feedback and suggestions may be incorporated into our services
- Research and development outputs are protected intellectual property
Third-Party Rights
- We respect the intellectual property rights of others
- You must not upload content that infringes third-party rights
- We will respond to valid DMCA takedown notices
- Repeat infringers may have their accounts terminated
- Fair use and fair dealing principles apply where applicable
- Licensed content must be used according to license terms
- Attribution requirements must be followed for third-party content
- Copyright notices and metadata must be preserved
- Trademark usage must comply with applicable guidelines
- Patent infringement claims will be investigated promptly
- Licensing agreements govern third-party technology usage
- Intellectual property disputes are resolved according to applicable law
9. Privacy and Data Protection
Your privacy is important to us, and we are committed to protecting your personal information:
- Our Privacy Policy governs the collection and use of your personal information
- We implement industry-standard security measures to protect your data
- We work to comply with applicable data protection laws and regulations
- You have rights regarding your personal data as described in our Privacy Policy
- We will notify you of any data breaches as required by law
- Data processing agreements are available for enterprise customers
- Cross-border data transfers are protected by appropriate safeguards
- Data retention policies limit how long we store your information
- You can exercise your privacy rights through our platform or by contacting us
- Regular privacy audits help maintain compliance
- Privacy by design principles guide our development processes
- Third-party data processors are carefully vetted and monitored
10. Limitation of Liability
To the maximum extent permitted by applicable law:
- DataFlow AI shall not be liable for any indirect, incidental, special, or consequential damages
- Our total liability shall not exceed the amount paid by you for Services in the 12 months preceding the claim
- We are not liable for damages caused by third-party services or integrations
- We are not responsible for data loss due to user error or circumstances beyond our control
- Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you
- Force majeure events may excuse performance obligations
- Internet connectivity and third-party service issues are beyond our control
- User modifications or customizations may affect service performance
- Beta and experimental features are provided without warranties
- Business decisions based on our services are your responsibility
- Regulatory compliance beyond our services is your responsibility
- Integration with third-party systems may introduce additional risks
11. Indemnification
You agree to indemnify, defend, and hold harmless DataFlow AI and its affiliates from any claims, damages, or expenses arising from:
- Your use of our Services in violation of these Terms
- Your violation of any applicable laws or regulations
- Your infringement of third-party intellectual property rights
- Your breach of confidentiality or privacy obligations
- Any content or data you upload or process through our Services
- Your negligent or wrongful acts or omissions
- Your breach of representations and warranties
- Claims by your employees, contractors, or agents
- Your modification or misuse of our Services
- Your failure to comply with export control laws
- Disputes with other users or third parties
- Your violation of community guidelines or codes of conduct
12. Termination
Either party may terminate this agreement under certain circumstances:
Termination by You
- You may cancel your subscription at any time through your account settings
- Cancellation takes effect at the end of your current billing period
- You remain responsible for all charges incurred before termination
- You may export your data before your account is deactivated
- Prepaid fees are generally non-refundable upon voluntary termination
- Account deletion may be requested separately from subscription cancellation
- Termination notice should be provided according to your subscription terms
- Outstanding obligations survive termination
- Access to shared workspaces may be affected by termination
- API access and integrations will cease upon termination
Termination by DataFlow AI
- We may terminate your account for violation of these Terms
- We may suspend Services for non-payment of fees
- We may terminate accounts that remain inactive for extended periods
- We will provide reasonable notice before termination when possible
- Immediate termination may occur for serious violations
- Repeated violations may result in permanent account termination
- Legal violations may result in immediate termination
- Security threats may necessitate immediate account suspension
- Fraudulent activity may result in immediate termination
- Business closure or service discontinuation may require termination
Effect of Termination
- Your access to Services will cease immediately upon termination
- We will provide a reasonable period for you to export your data
- Outstanding fees and charges remain due and payable
- Provisions regarding liability, indemnification, and dispute resolution survive termination
- Confidentiality obligations continue after termination
- Intellectual property rights remain in effect
- Data deletion will occur according to our retention policies
- Third-party integrations may be affected by termination
- Shared workspace access may be revoked
- API keys and access tokens will be deactivated
- Backup and archive data may be retained according to legal requirements
13. Dispute Resolution and Governing Law
These Terms and any disputes arising from them are governed by the laws of the State of New York:
- Any legal action must be brought in the state or federal courts of New York
- You consent to the personal jurisdiction of these courts
- The United Nations Convention on Contracts for the International Sale of Goods does not apply
- If any provision of these Terms is found unenforceable, the remainder shall remain in effect
- These Terms constitute the entire agreement between you and DataFlow AI
- Mediation may be required before litigation for certain disputes
- Arbitration clauses may apply to specific types of disputes
- Class action waivers may apply where legally permissible
- Statute of limitations periods apply to all claims
- Choice of law provisions govern interpretation of these Terms
- International disputes may be subject to additional procedures
- Alternative dispute resolution may be available for certain claims
14. Contact Information
For questions about these Terms of Service or to report violations, please contact us: